A technology enabled operational standards that’s interwoven throughout the whole guest's journey.


A comprehensive all inclusive program designed to give hotel management peace of mind[DOT]

Guest Facing

Give your customers the confidence that they are safe when they stay.

Hotel Safety

Provide the highest quality safety standards with the latest technology and equipment.


Expert operational support for immediate access to latest global standards.

Safety Committee

Employee training on new information on preventative technology and products.


A visual branding standard that linked up the whole guest journey which reflects the DNA of hi’s soft brand.

Check In

A display of hi branded visual system upon guest's arrival.


A branded experience that remind guest of hi's operation excellence in every interaction.

In Room

A comprehensive in-room experience that enhance guest satisfaction.